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Ongoing Support

Ongoing Support and Website Maintenance

Launching is just the beginning. We stay with you after go-live with reliable hosting, proactive maintenance and weekly check-ins to review performance and plan next steps. Think of us as your long-term digital partner, not a one-time vendor.

What we deliver

  • Managed hosting & maintenance
  • Free first-month support
  • Weekly performance reviews
  • Google Business Profile management
  • Priority bug fixes & updates
  • Strategic growth recommendations
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Frequently asked questions

Is support only available for websites built by Upward Media?

We prioritize the projects we build, but we also assess existing websites — we run a technical diagnosis before proposing a maintenance plan.

What happens if the website goes down?

We monitor availability and treat critical fixes as a priority, with managed hosting and regular backups.

How does Google Business Profile management work?

We keep the profile up to date with information, photos and posts, respond to reviews and track local search metrics.

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Let's talk about your project

Based in Pouso Alegre, Brazil — working remotely with clients across Brazil and abroad.

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